Privacy policy

Description of personal data file

1. Controller

Ruokkeen Lomakylä Oy / Mika Laukkanen
Ruokkeentie 58
tel. +358 (0)40 770 7843

2. Data files

The booking register on the website and a digital data file that contains e.g. invoicing. The data file contains customers who have stayed at Ruoke Holiday Village and restaurant customers to whom the services provided were invoiced.

3. What data is collected?

We collect a customer’s (and interested parties’) first and last names, address, email address, telephone number, information about purchased products/services and credit card type, number and cvc, or only some of the aforementioned data.

4. How is data collected?

Data is collected from the person themselves from their bookings, messages, emails, telephone contact, social media services, when invoicing, at customer meetings or other situations wherein the customer provides their data. Google Analytics and Facebook collect visitor data, such as IP address and website visits. Websites may use cookies.

5. Purpose of data

Data is used only for purposes specified in advance, as follows:

  • managing the customer relationship
  • explaining about services

6. Rights of the customer

The customer has the rights outlined below. Any related requests should be directed to the address:
Ruokkeen Lomakylä Oy, Ruokkeentie 58, FI-59800 KESÄLAHTI

Right of access
The customer may access the personal data we have saved.

Right to request rectification
The customer may request the rectification of erroneous or inadequate personal data.

Right to object
The customer may object to the processing of their personal data if they feel that their personal data is being processed illegally.

Objection to direct marketing
The customer has the right to object to the use of their data for direct marketing.

Right to erasure
The customer has the right to request the deletion of their data if the processing of their data is no longer necessary. We will process the erasure request, after which time we will delete the data or provide a justified reason why it is not possible to delete the data.
Please note that the controller may have a statutory or other right to refuse the deletion of data. Controllers are obligated to retain accounting information for a set period (10 years) in accordance with Chapter 2, Section 10 of the Accounting Act (Kirjanpitolaki 1336/1997). For this reason, it is not possible to delete any data relating to accounting before the specified time period has passed.

Withdrawal of consent
 If the processing of a customer’s data is based solely on the customer’s consent and not on e.g. a customer relationship or membership, the customer may withdraw their consent.

The customer may complain about a decision to the data protection ombudsman
The customer has the right to request that we restrict the processing of disputed data until the matter is resolved.

Right to complain
The customer has the right to complain to the data protection ombudsman if they feel that our data processing breaches valid data protection legislation.

Contact information for the data protection ombudsman:

7. Regular disclosure of data

Data is not primarily disclosed for marketing purposes outside of Ruokkeen Lomakylä Oy.

8. Duration of data storage

Data is primarily stored for as long as the customer relationship exists. Every newsletter contains a link to unsubscribe from our marketing list.

9. Access to the data file

The controller and its employees process data. We may also partly outsource data processing to a third party, whereupon we will guarantee via contractual arrangements that data is processed only in accordance with data protection legislation and otherwise appropriately.

10. Disclosure of data outside of the EU

Data is not disclosed outside of the European Union or the European Economic Area.

11. Automated decision-making and profiling

We do not use data for automated decision-making or profiling.

Updated 13.6.2018