Privacy Policy

13.6.2018

This Privacy Policy describes how and when Ruoke Holiday Village collects, use, and shares information when you make reservation or purchase something from us, contact us, or otherwise use our services and our related website www.ruokkeenlomakyla.fi.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Information We Collect
To fulfill your reservation, you must provide us with certain information, such as your name, email address, postal address, phone number, payment information, and the details of the reservation that you’re making. You may also choose to provide us with additional personal information, if you contact us directly.

Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfill your reservation, to settle disputes, or to provide customer support
  • if necessary to comply with a legal obligation, such as retaining information about your purchases if required by tax law
  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services as well as informing about our services

Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. We engage certain trusted third parties to perform functions and provide services to our website, such as booking companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Compliance with laws. We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

Transfers of Personal Information Outside the EU
We do not store or transfer any of your information outside EU or European economy area.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information We hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where We are required to store data for legal reasons) We will generally delete your personal information upon request.
  • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless We have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, We, Ruoke Holiday Village, are the data controller of your personal information. If you have any questions or concerns, you may contact us at info@ruokkeenlomakyla.fi. Alternately, you may mail us at:

Ruoke Holiday Village
Ruokkeentie 58
FI-59800 Kesälahti
Finland
Tel. +358 13 371 312

Updated 13.6.2018